Pyramyd Air www.pyramydair.com Review

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2.6 stars
Average rating for this product is: 2.6 out of 5

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pgj1911's Review of Pyramyd Air www.pyramydair.com

11th Jan 2009

Overall Rating

1 stars
  • Value for money
    2.5 stars
  • Delivery
    Still waiting
  • Quality of website
    3 stars
  • Goods purchased & cost
    Dozens of airguns and accessories
  • Customer Service
    4 stars
Good Points

Product selection...


Bad Points

They'll throw your boxed airgun into another box with a couple of air pillows, most of which will be flat by the time it arrives. The primary carrier they use doesn't help either. Most of my boxes always arrive with huge dents on the corners or large gouges on the box.


General Comments

I used to order from them exclusively and have spent thousands of dollars there. Things went smooth until there was a shipping issue (lots of people have issues with their overnight shipping and delivery) with my overnight package (not shipped when promised). From there things went downhill to where another order right after that one was also not shipped when promised. I also haven't seen any refunds due from my first order as well as the second order (shipping refund for a missed day). I'm never ordering from them again...

Their prices aren't very competitive even with a 10% coupon which they readily provide, which brings you to around the going price anyway. Do a little shopping around (especially for larger purchases) and you'll find other airgun dealers who take pride in what they do. They take good care of you, hand check your orders to ensure you don't get lemons and you'll have a better shopping experience with them. In my opinion, Pyramyd Air has just gotten too big to where they no longer provide the type of service many long for from smaller businesses. They simply grab what you order, chuck it in a box and have their carrier throw it in a truck.

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