simonforrest's Review of The Cotswold Company
10th Jan 2009
Overall Rating
- Value for money
Ok products when they appear
General Comments
Took my order, Cotswold Company confirmed a week later that it was being processed with delivery dates. Then 2 days later wrote to say that one item no longer available but they would send the rest. This was the main item I wanted. Checking their tracking system they had already despatched the other items the day before which meant that I could not cancel the total order before despatch. The products I have ordered are ok but in my opinion they do not seem to have an effective online ordering system. This happened exactly the same with a previous order just before Christmas.
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