Dominos Pizza Review

“Dominos seems to be very popular generally with the...”

Written on: 09/01/2009 by sue411 (4 reviews written)

Good Points
Easy to order over the phone or by internet.

Bad Points
The pizza always seems to be lacking in flavour and tomato base.

General Comments
Dominos seems to be very popular generally with the public, but I am wondering if it is the ease of ordering or the quality of the food which makes people return to them.

I am not a regular customer of Dominos, I tend to use them when they have offers running, although the total bill still seems to come to quite a lot of money by the time I have been seduced into adding the extras on!

Firstly the ordering process is very easy and the phone at my local store is answered quickly and staff are polite and helpful. The food arrives generally on time and the drivers are polite.

The food itself does not score so highly for me.

The starters seem to be quite tasty and I have no complaints about those, but the pizzas are always a disappointment. The pizza seems to dry up pretty quickly and there is a distinct lack of tomato base on the pizza. The amount of toppings also seems a bit hit and miss, this could depend on which person is making up the pizza, although I would have thought that strict portion control should be in place for each pizza.

I have tried one of the desserts on offer only the one time, they are okay, but are quite expensive for what you get.

I previously ordered a pizza from my local store, that was so lacking in flavour and taste that I complained via the website. I was pleased to receive a quick apologetic response and a voucher for a free pizza which I redeemed the next time I ordered. Unfortunately the pizza did not have much more flavour that time either!

Thanks for reading my review.