Dwell www.dwell.co.uk Review

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1.7 stars
Average rating for this product is: 1.7 out of 5

From 1 rating and 35 reviews

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Guest's Review of Dwell www.dwell.co.uk

8th Jan 2009

Overall Rating

1 stars
  • Value for money
    1.5 stars
  • Delivery
    On time
  • Quality of website
    3.5 stars
  • Goods purchased & cost
    TV stand £340
  • Customer Service
    2.5 stars
Bad Points

Poorly Packaged
Inferior instructions
Badly machined holes.
Expensive
High delivery costs


General Comments

Having purchased from Dwell previously I was pretty happy with my order despite a slight blemish on the high gloss black chest of drawers I purchased.

However, my recent order was for a white high gloss tv stand that needed to be assembled. It arrived in a battered box filled with equally battered polystyrene. The instructions were absolutely pathetic! One sheet of arrows pointing to "something" that the naked eye could not possibly fathom.

The machinery is shoddy beyond belief. Holes drilled so close to the edge that when you insert the screwed the high gloss paint cracks. Spanners included in the contents that are too small for the nuts! The list goes on.

This will be my last time ordering from Dwell - I'm going to quit while I'm ahead and thank the retail Gods that I haven't had to deal with their customer service.

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