philipmjones's Review of Gradwell Dot Com www.gradwell.com
6th Jan 2009
Overall Rating
- Value for money
- Ease of Set Up
- Connection
- FreeNo, it's a monthly subscription
- Voice Clarity
In my experience the service quality with Gradwell Dot Com is patchy at best and I find that things seem to go wrong at regular intervals.
I think their system could be improved (for example, my VoIP adapter lost power and my phone number didn't divert to voice mail; the (PSTN) number seemed to go dead).
Customer service is friendly and pretty prompt, but like other reviewers said, I find it a bit embarrassing to use as a business phone service.
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