Kwik Fit Tyre and Exhaust Centre Review

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Kwik Fit Tyre and Exhaust Centre
1.7 stars
Average rating for this product is: 1.7 out of 5

From 12 ratings and 52 reviews

Thumb down 23% of users recommend this product

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Guest's Review of Kwik Fit Tyre and Exhaust Centre

6th Jan 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • What city and county/state is the company based in
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Good Points

I took advantage of the free mot and oil change offer from kwik fit insurance and the oil change was hopeless. I've yet to try the MOT facility but am considering paying for it elsewhere so I don't have to endure any more trauma!


Bad Points

Poor service, waiting time horrendous, they didn't have the correct oil in stock despite me ringing the previous day to make sure they had.


General Comments

Took my car in for the free oil change, checked the day before by phone that they had the oil and filter in. Arrived at 08:30 found a queue of people. Waited until it died down then booked my car in, was then told that they didn't have the oil or filter in stock and I'd have to wait an hour. The hour turned into 3. However, after 3 hours, car was ready and off I went. I'm not sure it was fitted back on properly so I had to jack up the car and temporarily fix the cover back on before going to Volkswagen to get replacement fixings at £14-50. So the "FREE" oil change cost me £14-50. Recommend that if you do use Kwik Fit it's just for the tyres and maybe exhausts but nothing else! I complained and got the £14-50 back but no apology, explanation, etc.

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