Zen Internet www.zen.co.uk Review

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Zen Internet www.zen.co.uk
3.8 stars
Average rating for this product is: 3.8 out of 5

From 4 ratings and 66 reviews

Thumb up 71% of users recommend this product

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chrismj's Review of Zen Internet www.zen.co.uk

5th Jan 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Customer Service
    0.5 stars
  • Reliability
    0 stars
  • Speed Consistency
    0 stars
Good Points

Unfortunately none.


Bad Points

Went live day later than said. Paid for telephone package which doesnt work. Router goes down (they supllied it).


General Comments

Poor quality of hardware. Poor knowledge levels at technical support. Lack of English speaking tech support (only speak computerease, which I dont and they seem un willing to translate to plain English). So far over 4 hours on phone and no further on. Dreadfull for an award winner!

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