KLM Review

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KLM go to www.klm.com
2.3 stars
Average rating for this product is: 2.3 out of 5

From 2 ratings and 72 reviews

Thumb down 43% of users recommend this product

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Guest's Review of KLM

Overall Rating

4 stars
  • Value for money
    4 stars
  • Flight From - To
    MNL-AMS
  • Flight on time?
    5 stars
  • Comfort on flight
    3.5 stars
  • Flight Date
    12/08
  • Ticket class
    Economy
  • Customer service
    2.5 stars
  • Quality of food
    1.5 stars
Good Points

User friendly Internet website. Easy to book and check in online with many good connecting flights around Europe with pretty reasonable price.


Bad Points

Food was average.


General Comments

MNL-AMS-MNL (economy 777-200 & 300). Their internet website was user-friendly and offers quite a good value from Asia to Europe with good connecting flights to European countries. The aircraft was not new but generally clean. The flight was generally on time. Seat/space was good. Entertainment system average as they don't offer recent release movies. Have mixed review for the flight attendants as some were not so friendly while others were very accommodating. The food was poor I was still feeling hungry after more than 12 hours flight time and choices always runs out (happened to me twice) as when it gets to the last few rows of passenger, the passenger doesn't have choice anymore and have to accept whatever was leftover. They should alternate from back to front too so that the last row passengers can have the option to choose too.

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