Natwest Business Account Review

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0.8 stars
Average rating for this product is: 0.8 out of 5

From 1 rating and 62 reviews

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mark johns's Review of Natwest Business Account

Overall Rating

0 stars
  • Value for money
    0 stars
  • Banked with company
    1 year and over
  • Customer service
    0 stars
Good Points

None.


Bad Points

Lack of service and continuity of customer care.


General Comments

I have been with Natwest for 20 years and am utterly disgusted with there service I have received over last three months. Arranging finance, I met all criteria stated but goal posts moved every time met requirements, interest rates put up 1.5% when Bank of England reduced it by 1.5%, managers chopping and changing never informing myself, never called back and have to chase all the time to get anything done. I am now looking elsewhere as feel really let down especially when its our money thats bailed them out of the situation they helped create.


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