Marks and Spencer Wedding Cake Aldershot Review

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DTarrant's Review of Marks and Spencer Wedding Cake Aldershot

2nd Jan 2009

Overall Rating

0 stars
  • Value for money
    0 stars
Good Points

You can order a cake months in advance


Bad Points

They failed to deliver the cake just before the wedding


General Comments

M & S Phoned 2 days before the wedding to say they could no longer provide the cake we ordered months in advance and we should look for an alternative ourselves.

We managed to find one last minute from an alternative source (costing us alot of money and being a different style) M & S were no help. After we managed to get an alternative cake elsewhere they changed their mind and said we could have had a cake from them after all so they would not give us any compensation. They were rude, uncoooperative and arrogant when we complained. They caused us allot of stress and their service was appalling. NEVER order a cake from M&S.

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