Comet Review

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Comet
1.1 stars
Average rating for this product is: 1.1 out of 5

From 6 ratings and 158 reviews

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Guest's Review of Comet

31st Dec 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    DISHWASHER 400.00
  • Layout of shop
    4 stars

Comet delivered a Hoover dishwasher to a friend of mine last week, they quickly brought it into the kitchen (one delivery man each side of it) and slid it straight into the existing opening, told his wife (in her late 70's) to sign for it, she did this, I went round to cut the plug off it and feed the mains cable through the worktop and fit a new plug, I slid the washer out and noticed one side was completely caved in, I phoned Comet to complain, after an hour of holding and apparently being cut off we were immediately asked if a 25 pounds refund was ok, we said no and required a replacement, we were told there was no chance as she had signed for it, after trying to explain that she had no opportunity to examine it due to their seemingly swift and crafty placing of the washer in the opening, the assistant suggested she may have damaged it herself when she fit the plug on it, I said I had fitted the plug and found the damage, the reply? 'We are not going to do anything about it.'

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