gncem's Review of Travel City Direct
30th Dec 2008
Overall Rating
- Value for money
- Customer Service
- Have you booked through this tour operator before?Yes
Travel City Direct. comfortable upper deck seats for reasonable price, if you are lucky enough to book them
Rarely on time, we were delayed overnight on one journey, accommodated overnight in freezing cold units then taken to the airport for 9.30 am, them knowing our flight was not until 5 pm same day. Customer service worse than poor, disappear into woodwork if you have a problem.
Very scepticale about using them again AND THEY STILL OWE ME SOME MONEY, from when they went into administration in October last year.
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