Virgin Active Health Clubs Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 7 ratings and 136 reviews

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rhk001's Review of Virgin Active Health Clubs

30th Dec 2008

Overall Rating

1.5 stars
  • Value for money
    0.5 stars
Good Points

It is really cheap through Pru Health - I now pay £25 quid a month.


Bad Points

It is over crowded.


General Comments

I use the Putney Gym as my home gym, my contract allows me to use any of the gyms in London ( It used to be Holmes Place).

There appears to be a lot of double standards within the group and a lack of consistancy.

I used to get free towels, I dont get them anymore at my home gym, but do get them free at the other ex-holmes place gyms?
(although some of the staff are kind enough to give them out)

They used to give out small sweat towels, but these were stopped to do thier bit for the environment, ( although it seems to be okay to have showers that leak constantly?)

Every gym is different in terms of the rules for gettting into class, some you can book online, some you can pick a little token at the desk, others you have to que up and wait to sign in 20 minutes before the class starts.

At the putney gym at peak times you sometimes have to que for equipment and when it gets really bad, you have to que to get into the showers!!

The biggest problem I have with the gym is there does not appear to be any escalation process, if you have a problem with anything at the the gym it has to be sorted out by the assistant manager, or the manager, you cant take it to anyone else in the group which is insane when realise who you have to deal with.
Other than all of those gripes, I still use the gym 4 or 5 times a week altohugh I choose to use Putney a little less now becuase of the bad feeling I have.

If you are going to join do your homework, and try to get to the gym at around 6 to 6:30 to see how busy it really gets before you sign up.

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