Belk Review

Good Points
The sales at Belk are great! Especially the clothing line called Free People.

General Comments
I feel I experienced a seemingly unprofessional staff member at Belk. Today on December 29, 2008, I went to Origins because I was going to make my usual purchase because I really enjoy wearing their makeup, but I walked away displeased and very disappointed in one of the Origins counter sales people. One of the women was questioning me repeatedly on what kind of face care do I use, and I told her that I used their organic face wash and other organic products that I have purchased at the health food store. She said, 'Well, our line is the only line that has the official seal of USDA organic, and does your products have that?' I said, 'Yes. I not only use organic products but I also eat organic products as well, so I am very aware of what to look for.' She then, told me 'Well good for you.' I found her personality to be far from professional and she lost my business for good. I could not believe she was hired to work the counter at Origins.



Well, it is plain to see that not only our economy is suffering in so many ways, but the stores as well. One would think that the employees would treat me as the customer with respect, so I would keep coming back. Apparently not! I used to think highly of Belk, but now I walk away wondering what is happening to this company. I feel that someone needs to take customers' concerns into consideration because it is us consumers that keep stores in business.