Carnival Cruise, Carnival Splendor Review

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2.8 stars
Average rating for this product is: 2.8 out of 5

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Guest's Review of Carnival Cruise, Carnival Splendor

28th Dec 2008

Overall Rating

1 stars
  • Value for money
    2.5 stars
  • Nights on board
    7
  • Cabin Type
    Inside
  • Food - quality & variety
    0.5 stars
  • Date of Cruise
    12/2008
  • Itinerary Name
    Western Caribean
  • Group description
    Family
  • Entertainment on board
    1.5 stars
Bad Points

Waste of time and money, just need to echo the previous comments about the cruise director and majority of the staff (there were some notable exceptions but most were rude in the extreme)


General Comments

I agree with the previous comments that by automatically adding a 15% gratuity to every purchase it leaves little incentive for staff to "go the extra mile" and lead us to cancel the up front gratuity - something we have never done before. It may also be that this is the typical American cruise experience - it is our first time in the US as well as first time with Carnival so it may just be that European expectations are vastly different from those of our American cousins. Suffice to say that the experience is enough to put me off both Carnival and cruising from the US. It is a great shame as the ship could be fantastic (despite some OTT interior design) and the destinations were superb but the attitude of the staff and almost total lack of service resulted in a very unpleasant experience (we had 3 "fun days" at sea which were anything but) and would advise anyone thinking of Carnival and/or US cruising to read as many reviews as possible to make sure it is right for you because it is a very different experience - much more "holiday camp" than "hotel at sea".

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