Next www.next.co.uk Review

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1.9 stars
Average rating for this product is: 1.9 out of 5

From 14 ratings and 29 reviews

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clotho's Review of Next www.next.co.uk

23rd Dec 2008

Overall Rating

2 stars
  • Value for money
    1.5 stars
  • Delivery
    On time
  • Quality of website
    4 stars
  • Goods purchased & cost
    Clothing £100
  • Customer Service
    0.5 stars
Good Points

Good range of items, good quality.


Bad Points

I experienced bad and seemingly rude customer service. Prices are quite high especially for basic clothes.


General Comments

They delivered quite quickly but the delivery man did not seem very professional. The quality of their products is always good and the range is good but you often end up paying for the privilege of receiving a catalogue. Their customer service base appears to be overseas and I felt they were not listening to me when I explained my problem, it seemed they were just covering their own backs and refusing to admit any fault.

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