Next www.next.co.uk Review

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★★☆☆☆
1.6
17.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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clotho's review of Next www.next.co.uk

“They delivered quite quickly but the delivery man did...”

★★☆☆☆

written by clotho on 23/12/2008

Good Points
Good range of items, good quality.

Bad Points
I experienced bad and seemingly rude customer service. Prices are quite high especially for basic clothes.

General Comments
They delivered quite quickly but the delivery man did not seem very professional. The quality of their products is always good and the range is good but you often end up paying for the privilege of receiving a catalogue. Their customer service base appears to be overseas and I felt they were not listening to me when I explained my problem, it seemed they were just covering their own backs and refusing to admit any fault.

  • Clothing £100

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Value For Money

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