SnapFish www.snapfish.co.uk Review

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2.2 stars
Average rating for this product is: 2.2 out of 5

From 0 ratings and 29 reviews

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fionaneda's Review of SnapFish www.snapfish.co.uk

23rd Dec 2008

Overall Rating

0.5 stars
  • Value for money
    1 stars
  • Delivery
    Still waiting
  • Quality of website
    2 stars
  • Goods purchased & cost
    Acrylic Print £26 with a discount, 2 mini p
  • Customer Service
    1 stars

I ordered an acrylic print on the 11th November as a gift for my partner on our first Christmas together. It did not arrive. On the 9th December they placed a reorder after advising me I had to wait for 2 weeks before they would accept it was lost. I gave special instructions that if it would arrive later than the 19th December it should be sent to a different address. It is now the 23rd of December and I find that it wasn't despatched until the 19th December and it has been sent to my work address 200 miles away.
I also ordered 2 mini photobooks. As soon as I opened them the pages fell out. I reordered them to get them in time for Christmas and they still haven't arrived.
I also ordered a mug which arrived and was extremely poor quality so I had to send it back to get a refund.
I will be finding an alternative photo supplier from now on.

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