nbrotherton's Review of Wonderland Models www.wonderlandmodels.com
22nd Dec 2008
Overall Rating
- Value for money
- DeliveryA few weeks late
- Quality of website
- Goods purchased & costChemistry Set £19.99
- Customer Service
None
General Comments
This company's customer service is very poor. I placed an order which they said would be despatched within 48 hours, it took over 2 weeks (it was a christmas present so I was concerned it would not arrive on time. I had no email to explain why there was a delay. When I tried to ring up and chase no one answers the phone and when you have the option to be put through to other departments its just rings and rings and then you get cut off.
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