Mexicana Review

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1 stars
Average rating for this product is: 1 out of 5

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Ibraheem's Review of Mexicana

21st Dec 2008

Overall Rating

0.5 stars
  • Value for money
    1.5 stars
  • Flight From - To
    from US LA to Mexico city
  • Flight on time?
    3 stars
  • Comfort on flight
    0 stars
  • Flight Date
    04/08
  • Ticket class
    Economy
  • Customer service
    0 stars
  • Quality of food
    0 stars
Bad Points

Poor customer service and facilities. Not recommended for international flight


General Comments

I had 2 bad experiences with Mexicana. First I flew from LA to Mexico city back in April 08, the service on board was bad the flight attendants wasn't friendly, toilet wasn't clean before departure. Second one when I booked my flight with Mexicana on AA in Nov 08, nearly miss my flight from Monterrey to Dallas because AA did not received my ticket payment from Mexicana, and spend an hour waiting AA negotiate my tickets payment with Mexicana and I received no apology or care from Mexicanas staff.

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