Guest's Review of Toucan www.toucan.com
20th Dec 2008
Overall Rating
- Value for money
- Customer Service
- Reliability
- Speed Consistency
Tried to change Broadband speed, all calls and emails failed. All telephone calls to customer service you pay for and but i've been kept waiting for ages. Some of the calls were terminated by them when they realised that they were not competent to answer the enquiries! After cancelling, I was asked to phone them again on a premium line to get my money back. Still waiting....
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