Bank of America Online Banking www.bankofamerica.com Review

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0.9 stars
Average rating for this product is: 0.9 out of 5

From 2 ratings and 6 reviews

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Guest's Review of Bank of America Online Banking www.bankofamerica.com

20th Dec 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Ease of Use
    0 stars
  • Used service for
    1 year and over
Good Points

A lot of atm's


Bad Points

Everything else


General Comments

I am currently serving in the U/S Army and I was approached by A BankofAmerica representative to change my direct deposit account to the Bof! on base. I did so thinking things would be more convenient expecially for me being a new banker. It has been 6 years since that faithfull day and the only thing that this bank is good at is taking my hard earned money. This lastest incident was the final straw. I am currently on vacation in England and I purchased some batteries online for my R/C aircraft. While checking out I realized that the amount was wrong and i was being heavily overchared. I did my best to exit out before the transactoin went through then i contacted the bank to be sure. When I did so online I could see a hold for the transaction had been posted. I contacted the payee and i was informed that my order never went through and they are not recieving payment of any sort from me. When I contacted my bank to put a stop to the payment i was told that my only option was to allow the money to be deducted and only then can I disput the payment. This is my predicament, I have no one to dispute with because the money is heading to an anonymous entity. My account is frozen and I can't spend a dime even on food. Bank of America will do nothing to assist me knowing that I am in a foreign country with no money despite the fact that I have positive funds in my account. Now, I'm starving and begging for change in the U.K. awaiting my return date or my bank to do something to help. This is no way to treat a soldier.

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