John Lewis Review

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2.5 stars
Average rating for this product is: 2.5 out of 5

From 2 ratings and 63 reviews

Thumb down 41% of users recommend this product

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Guest's Review of John Lewis

19th Dec 2008

Overall Rating

1 stars
  • Value for money
    3.5 stars
  • Quality of service
    1 stars
  • Goods purchased & cost
    £90 box of wine
  • Layout of shop
    4 stars
Good Points

Good products, reasonable prices. Polite telephone staff.


General Comments

I found the service to be unreliable and experienced poor communication. 3 out of 3 named day delivery orders failed to be delivered on the correct day. I had to chase this up myself on each occasion and was reimbursed by small amount for huge inconvenience and disappointment

Would NOT recommend for sending gifts.

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