The Entertainer Review

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1.8 stars
Average rating for this product is: 1.8 out of 5

From 0 ratings and 6 reviews

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cmp260's Review of The Entertainer

19th Dec 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    1
  • Layout of shop
    0 stars
Bad Points

I experienced poor communication, received no reply to emails
items sent out by royal mail without tracking number


General Comments

I ordered a xmas present from The Entertainer for my 6 year old on Dec 10th
was promised delivery by 18th at latest. it is the 19th and I have still not received it and we are going away tomorrow so he will have no xmas present.
When I phoned them to chase and see if it had been delivered to neighbours already they couldnt give me a tracking number. The rep kept saying things like 'unfortunately we don't get tracing numbers with royal mail'. I feel that this is not unfortunate it is incompetent.

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