Vertbaudet Review

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1 stars
Average rating for this product is: 1 out of 5

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Teejay1's Review of Vertbaudet

19th Dec 2008

Overall Rating

0 stars
  • Value for money
    2 stars
Bad Points

Website shows some items in stock when they're not. Website has the same article at 2 different prices. Call centre staff don't know what's going on. I cancelled an item over the phone, it still got delivered!


General Comments

I was looking to geta desk for my little girl for Christmas. Saw the same desk at 2 different prices on their website, ordered the cheaper one plus matching chair. Emailed customer services 2 days later & was given a dispatch date, Got automatically generated email at 1am the next day to say desk was out of stock and order could not be fulfilled. Phoned up help desk and this was confirmed, told them to cancel the chair too. Found a different desk on their site, ordered it, same thing happened 2 days later. In the meantime, original desk comes back on their site and helpdesk say it's definitely available. I order it. Few days later they call to tell me that it's not available, I ask them what the hell they're playing at and vow to turn as many people off them as possible. Then lo & behold, the original chair that I cancelled over the phone gets delivered.

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