Guest's Review of Focus DIY
17th Dec 2008
Overall Rating
- Value for money
- Quality of service
- Goods purchased & costtiles, £55
- Layout of shop
staff very helpful on whole
Bad Points
staff, lack of stock
General Comments
went in to purchase floor tiles, got help very quickly from friendly staff who helped out to car afterwards with tiles. got home and found out the boxes contained broken tiles, took back and staff member I dealt with seemed rude towards me, I felt they did not believe the tiles were broken when purchased, asked why i would buy broken tiles??? on whole, store prices are average, checkout staff very friendly and chatty, but avoid taking things back.
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