Marks and Spencer Pet Insurance Review

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1.7 stars
Average rating for this product is: 1.7 out of 5

From 3 ratings and 70 reviews

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angelcake1974's Review of Marks and Spencer Pet Insurance

16th Dec 2008

Overall Rating

2 stars
  • Value for money
    2.5 stars
  • Customer service
    1 stars
  • Have you made a claim?
    Yes
Good Points

Easy claims system - no hassle or fuss and quick repayment of costs


Bad Points

The change in their underwriter - meaning excess has now jumoped to £70 per claim with no option to reduce this for existing customers


General Comments

I too am disappointed in the way M&S have simply changed the excess levels for existing customers. They have moved from AXA to Royal Sun Alliance as their underwriters. However, for those of you out there who want the same type of cover to what you're used to - simply go directly to AXA and their dog insurance mirrors the original M&S cover - the excess is £50 (sorry still no option to remove all excesses), so at least you are getting a better deal excess wise than M&S are now offering!!!!

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