Arena Flowers Review

Click here if this is your business
3.7 / 5
72% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

T Field's review of Arena Flowers

“I ordered flowers and paid extra to have them...”

Written on: 15/12/2008 by T Field (1 review written)

Good Points

Bad Points
the web site makes a big deal about their free delivery, but say nothing about the £4.99 delivery charge for saturdays.

General Comments
I ordered flowers and paid extra to have them delivered on Saturday when I knew there would be people at home. As an extra precaution I arranged for a neighbour to take them if necessary and if all else failed I agreed that they could leave them outside the front porch. THE FLOWERS WERE NOT DELIVERED AT ALL and when I rang and complained I was told "Oh sorry the courier didn't follow the instructions"

Actually I dont think the courier turned up at all seeing as there was someone there all day. That is the extent of their appology and no compensation was offered.

  • £36.97

    Goods purchased & cost

  • Still waiting


If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review