Written on: 15/12/2008 by T Field (1 review written)
the web site makes a big deal about their free delivery, but say nothing about the £4.99 delivery charge for saturdays.
I ordered flowers and paid extra to have them delivered on Saturday when I knew there would be people at home. As an extra precaution I arranged for a neighbour to take them if necessary and if all else failed I agreed that they could leave them outside the front porch. THE FLOWERS WERE NOT DELIVERED AT ALL and when I rang and complained I was told "Oh sorry the courier didn't follow the instructions"
Actually I dont think the courier turned up at all seeing as there was someone there all day. That is the extent of their appology and no compensation was offered.
As rated by our community of reviewers
" Avoid at all costs. " Read More
" Easy And Helpful Shopping Online " Read More
" No flowers no service no apology " Read More
" Absolutely disgraceful " Read More
" Excellent service " Read More