Argos www.argos.co.uk Review

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2.4 stars
Average rating for this product is: 2.4 out of 5

From 31 ratings and 51 reviews

Thumb down 43% of users recommend this product

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RXYUDC's Review of Argos www.argos.co.uk

12th Dec 2008

Overall Rating

0 stars
  • Value for money
    2 stars
  • Delivery
    Still waiting
  • Quality of website
    1 stars
  • Goods purchased & cost
    Star Wars Blaster
  • Customer Service
    0 stars

We ordered an item from the Home Delivery website that showed as being in stock and specified a delivery date six days later. It was some 24 hours before we received an order confirmation. Our credit card was charged at that time (before the item had shipped). We waited in all day for the delivery, but nothing appeared. We called Argos, and gave the "customer service" rep our details. He finally managed to get the information correctly and claimed his system had crashed! He said he was transferring to another rep, but of course the phone went dead. Turned out it was 9.55, and the customer service shuts at 10.00 - he obviously didn't want to deal with this. So we sent an email. We received a response the next day, stating the item was out of stock, and to collect it from a store. Of course all the stores are also out of stock now because it is so close to Xmas. Now I'm trying to get a credit on my credit card, and will have a very disappointed child this Xmas.
Would not recommend this company at all.

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