Tribal UK www.tribaluk.com Review

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1.5 stars
Average rating for this product is: 1.5 out of 5

From 9 ratings and 76 reviews

Thumb down 29% of users recommend this product

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Guest's Review of Tribal UK www.tribaluk.com

12th Dec 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Delivery
    Still waiting
  • Quality of website
    2.5 stars
  • Goods purchased & cost
    Cooker - £520
  • Customer Service
    0 stars
Good Points

They were the cheapest retailer I could find for the product I wanted


General Comments

I didn't get the product I wanted from Tribal UK. The manufacturer cancelled my order since it wasn't suitable for a flat - which is where I live.

Nothing on Tribal's site said that the product was unsuitable. Even though it is clear from my address that I live in a flat, no one from Tribal identified this to me.

On the three times I called Tribal, I had to wait from 45 minutes to 2 hours to speak to someone. I felt I had to chase them for everything, from confirming payment to delivery.

I only found out delivery had been cancelled when I called the manufacturer - Cannon - myself.

I have yet to go through the process of trying to get my money back. But no doubt because of this problem I will now be without a cooker for Christmas.

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