Tribal UK www.tribaluk.com Review

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1.5 stars
Average rating for this product is: 1.5 out of 5

From 9 ratings and 80 reviews

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Guest's Review of Tribal UK www.tribaluk.com

10th Dec 2008

Overall Rating

2 stars
  • Value for money
    4.5 stars
  • Delivery
    On time
  • Quality of website
    2 stars
  • Goods purchased & cost
    fridge freezer £530
  • Customer Service
    2 stars
Good Points

Cheapest price to be found for product, ready to discount further if you fill in tell me when price drops section on order form. Get an extra discount via White Box Deals (I got the same discount twice).


General Comments

It took about 20 minutes for a live person to answer the phone whenever I phoned them. Delivery dates were a bit vague, but by asking in detail about cancellation policy, managed to get the item delivered within the timescale promised on the website. When the supplier did ring to arrange delivery, I was given the option of the very next day, or 10 days later, no other dates available. Had to re-arrange everything to be in to take delivery the very next day. It wouldn't have been much use if I couldn't have changed my plans at short notice, I do however live at the far end of the country, so perhaps they don't deliver down here very often!

The reviews of this site found elsewhere are shocking and put me off it altogether. Read them after I had placed the order. Did not have that bad an experience, but just hope I don't need any aftersales service!!! Would probably go for a more well known and respected trader next time.

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