Green Flag Breakdown Cover Review

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Green Flag Breakdown Cover
1.9 stars
Average rating for this product is: 1.9 out of 5

From 4 ratings and 48 reviews

Thumb down 35% of users recommend this product

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Guest's Review of Green Flag Breakdown Cover

9th Dec 2008

Overall Rating

5 stars
  • Value for money
    5 stars
  • Customer service
    5 stars
  • Speed of response
    5 stars
Good Points

Friendly and efficient call centre staff. Text message to give name of company responding and estimated time. Fast response.


General Comments

Puncture outside my house so called Greenflag. Answered call straight away in a UK call centre. The person I spoke to was friendly and seemed to know what she was talking about. She explained they would probably be able to fix it at the roadside but if for some reason they couldn't was there any garage in particular I would want towed to? I got a text message with the name of the company responding and an estimated arrival time (so I could go back inside and have a cuppa). The recovery agent turned up about 25 mins after I called (well within the estimate they said). The car was fixed in no time and the recovery guy talked me through what I had to do about getting the flat tyre fixed. Really impressed.

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