My mum bought a pair of jeans for me from them, I didn't like them and she tried to return them within one week. They refused saying that the item was not new and had fluff on them. When she tried to explain they were very impolite and refused the refund. Complaining to head office didn't help. They were quick to sell us the goods but were very reluctant to refund the money or sort out problems. Will never shop there again just incase I buy a gift and then decide to return it and then be treated badly and be refused a refund.
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Written by Cadfanall
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