e2save, www.e2save.com Review

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e2save, www.e2save.com
1.1 stars
Average rating for this product is: 1.1 out of 5

From 14 ratings and 218 reviews

Thumb down 18% of users recommend this product

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Guest's Review of e2save, www.e2save.com

8th Dec 2008

Overall Rating

2.5 stars
  • Value for money
    3.5 stars
  • Delivery
    On time
  • Quality of website
    3.5 stars
  • Goods purchased & cost
    Mobile phone
  • Customer Service
    2.5 stars
Good Points

Swift delivery and no problems with the selected phone.


Bad Points

Extremely strict process for claiming cash-back, in my view designed to be that way so that you make an error and they can deny that you have complied. They can then refuse to pay.


General Comments

I am in the final month of a 12 month contract and have managed to sucessfully obtain all the cashback cheques. However I would say that it is not for the faint-hearted! My initial claim was refused and only after persistence and sending in a copy of the instructions they had sent me, a photocpy of the bill and details of the recorded delivery did they give in and pay! Had I been slightly less organised and not retained photocopies etc I would have lost out.

You really have to approach this as a military operation and I don't think many people (myself included) would want to take this on. I have had two previous cash-back contracts with other companies but this has definitely been the most time-consuming and despite having been successful I would not choose this company again.

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