DC Cook Review

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2.1 stars
Average rating for this product is: 2.1 out of 5

From 4 ratings and 49 reviews

Thumb down 43% of users recommend this product

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Bob233's Review of DC Cook Car Dealers

4th Dec 2008

Overall Rating

0 stars
  • Value for money
    0.5 stars
  • Customer service
    0 stars
Bad Points

Totally unorganised, misleading and treating customers with contempt.


General Comments

From start to finish this has been a nightmare. Dont touch them with a barge pole unless you enjoy high levels of stress.
There was excuse after excuse for the late (11 weeks) wait for the car but the best bit comes when they say that they have sent the log book (after 9 months wait) by unrecorded post that was "lost".
This means I can not tax the car and have to pay £25 for the new V62 document and keep the car off road until it is sorted.

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