berlin72's Review of Swiss International Air Lines
4th Dec 2008
Overall Rating
- Value for money
- Flight From - ToZurich - Berlin
- Flight on time?
- Comfort on flight
- Flight Date12/2008
- Ticket classEconomy
- Customer service
- Quality of food
Super expensive and you can hope for an exceptional flight experience until...
Bad Points
Terrible food, you are utterly disappointed.
Flight delayed 2 hours (and late - from 8 to 10PM) and no compensation - asked for access to Swiss lounge: "sorry, no." A delay with British Air recently they gave me a coupon for dinner...just some small gesture would be in order. Had I been late and needed to rebook, they would have charged me insane fees...when it's at their convenience...nothing.
General Comments
Have flown Swiss a few times - in my experience high priced and mediocre airline. At least with budget airlines like Easyjet you get what you pay for and expect. I'll never willingly fly Swiss again..
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