eddr's Review of Furniture at Work www.furnitureatwork.co.uk
3rd Dec 2008
Overall Rating
- Value for money
- Quality of service
- Goods purchased & costtables for 104 Pounds
- Layout of shop
None.
General Comments
I have ordered folding tables and when they have charged me they forgot to let me know of a little minor detail (the way they regarded that) this minor detail is that it was OUT OF STOCK... the worst thing is that I don;t remember them trying to contact me. So I had to call them a couple of times just to talk to someone, obviously when you want to purchase you will get to Speak with a sales person straight away but if it's customer service that you seek... then you will wail 10, 15, 20 minutes on your own expense, anyway they have just tried to avoid me... simple as that, they told me they will check out the situation and let me know what can be done but I wonder if anyone had and when I called again and again after they didn't call me I was surprised to hear that they knew nothing about it! The previous customer service people didn't bother to pass it though and those who had promised me again and again the same promises... eventually I had to end this, I have canceled my payment.
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