Privilege Car Insurance Review

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Privilege Car Insurance
1.7 stars
Average rating for this product is: 1.7 out of 5

From 1 rating and 37 reviews

Thumb down 24% of users recommend this product

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danrobs's Review of Privilege Car Insurance

3rd Dec 2008

Overall Rating

0.5 stars
  • Value for money
    1 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Male Driver
  • Customer Service
    0.5 stars
  • Have you made a Claim
    Claimed Over a Year Ago
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    Admiral
Good Points

Cheap I suppose compared to others.


Bad Points

BAD customer service BAD at sorting out claims.


General Comments

YOU GET WHAT YOU PAY FOR! Privledge started out ok with a competative quote but then when I had a claim (not my fault) not only did they hike my premium up but its been 1 year 2 months and the claim is still not sorted. I've had to ring them up every step of the way to prompt them to process the next step of my claim. When it came to sending in my invoice for repairs, they apparently lost it and asked me to send them another invoice. (I had to ring up to be told they'd lost it). I called to see where my claim was at and they said their system was faulty and can I ring back. I asked them if they would ring ME back once their system was up and running and they said NO! I could go on...

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