HSBC Internet Banking www.hsbc.co.uk Review

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HSBC Internet Banking www.hsbc.co.uk
2.1 stars
Average rating for this product is: 2.1 out of 5

From 41 ratings and 68 reviews

Thumb down 37% of users recommend this product

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Guest's Review of HSBC Internet Banking www.hsbc.co.uk

3rd Dec 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Ease of Use
    0 stars
  • Used service for
    1 year and over
Good Points

None.


Bad Points

Everything.


General Comments

I have been a HSBC customer since I first set up a bank account at 17. They have done nothing to make my banking experience a nice 1. They recently phoned me on a daily basis chasing me for money over my overdraft despite the fact that I told them that I was going through a separation from my partner and needed some time to sort my account out. Now that I ' ve sorted my account out and was starting to pay off my overdraft they have just charged me an arrangement fee that has made all the money I put towards my overdraft worthless. I have just started a new account with Nat West who have already found me a better life and home insurance deal and offered to beat my mortgage deal. HSBC hasn ' t even bothered finding out how much I'm paying or given me any advice and when I need to phone them I get batted around different call centers like a ball in a football match.

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