Boots Opticians Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 0 ratings and 9 reviews

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mickey1118's Review of Boots Opticians

Overall Rating

0 stars
  • Value for money
    0 stars
  • Type of Shop
    High Street
Good Points

I can earn Advantage card points.


Bad Points

Made a lot of mistakes!


General Comments

I always have lots of problem with Boots Opticians.
I am a member of Boots vision plan and pay for my contact lenses monthly.
When I made a regular eye test, I was told my appointment is contact lenses after care test, not eye test, so I had to go back to the shop later on again.
Even after I had eye test, they keep sending me a reminder note and telling me that my eye test is due!!!

After eye test, I had to change lens but they failed to update my record, I haven't received my lenses till I call back to them to check the situation.

Oneday, I bought daily use lenses for my beach holiday.
I got a call to advice I can pick up them at the shop, I was dash to the shop before it close, my lenses were not there. After 1 weeks later, I was advised that brand which I have ordered are stop making it, that's why, I can't get them.
I ordered at the shop with staff 3 weeks before of my holiday and I went to shop twice but I was informed above result as last minute!!

I have had so many problems with them, I will stop use boots opticians.
I feel the service I have received has been poor.


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