Boto Inc. (DrFestive) Artificial Pre-lit Tree Review

Overall Rating

Looks great when the lights actually work

To have lights that can not be replaced is pure rubbish! I did not pay $250.00 just to have to replace the lights in less then a year.

Out of the box this tree looked great. except for the few dozen branches that were poorly attached. 2nd year and what a difference. Entire sections of lights out. I too found the "non replacement" lights. The instructions inside the box state that if the "special" bulbs burn out then the entire section of lights needs to be replaced. I see no way that the gurarateed thousands of hours of continuous lights will ever happen.
I called the 877 # provided and this lead me to another # that has a charge of $5.49 or I could call direct to another #. This # gave me Nevada's 411. I sent the provided email a letter and it was returned with no such email. I went the site provided...guess what...no site available.
I will never purchase from this place again. This company should be shut down for fause advertising and not following up with warranty claims. BBB will also get a copy of this letter.