lmkerp's Review of CarJet Car Hire
2nd Dec 2008
Overall Rating
- Value for money
- Country & City of hireSpain
- Choice of vehiclesAverage
- Date of hire (month/year)aug 2008
- Condition of vehicleAverage
None
Bad Points
Absolutely appalling all round.
General Comments
The car was not the one we ordered. The wait for the car at the airport was 1.5hrs. The key got locked in the car and the company continued to tell us daily to await its arrival, which we did. It eventually arrived on our last day! took 11 days! Numerous calls to carjet who were totally unhelpful. Their customer services is a disgrace, when we got home and complained, it has taken them 4 months to tell us it is not their responsibility, and that we should get a refund from our credit card.
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