Samsung RS267LBBP Review

Good Points
Beautiful, sleek looking refrigerator in black. Very roomy. Liked the adjustable bins on the door. Loved the drawer with adjustable temperature so that you can thaw your poultry and fish.

Bad Points
Longevity of working properly

General Comments
We thought we took our time, researched (JDPowers gave the Samsung RS267LBBP high ratings). and make a wise choice. How wrong were we. 15 months after purchase, the water dispenser on the door stopped working. Then we noticed everything in the refrigerator was frozen. Woke up in the wee hours of the morning and found the kitchen and laundry room flooded - water was spewing from the filter inside the refrigerator. Called Samsung. It appeared they were really trying to assist us. However, all they have been doing is blowing smoke. It has been over two weeks and we still have not received any calls from Samsung. Each time we call, we have to repeat our situation and three times they have said they would replace our refrigerator, but it has not happened. Local service company has been scheduled twice (that has been such a joke). Had to fax copies of receipt of purchase twice, but still no replacement. Was unable to prepare Thanksgiving dinner because we had nowhere to store food. Now the freezer is no longer working. I have no confidence in Samsung and will never purchase another product with that name on it.