Chisholm Hunter Review

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3.2 stars
Average rating for this product is: 3.2 out of 5

From 0 ratings and 19 reviews

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katebednall's Review of Chisholm Hunter

28th Nov 2008

Overall Rating

1 stars
  • Value for money
    5 stars
  • Quality of service
    1 stars
  • Goods purchased & cost
    Engagement Ring £1500
  • Layout of shop
    5 stars
Good Points

Very friendly staff


Bad Points

The time it took to get my ring returned. Also no replacement being offered.


General Comments

I attended the Nottingham branch of Chisholm Hunter in October to purchase my engagement ring with my fiance. Lovely setting and lovely environment to be in. I wore my engagement ring for 5 weeks when I went back into town to do some shopping. While I was passing the store I thought it would be nice to pop in and have it cleaned. However, when I returned home that evening one of the diamonds dropped out of it. Luckily I found the diamond in my bed. This ring cost £1500.00. When I rang the shop the staff were extremely helpful, however I am still to date without my engagement ring as this had to go back to the manufacturers. When I rang the branch this week I was informed that HOPEFULLY I would have this back in time for Christmas. Although the repairs are being carried out, I am still upset that I won't be able to wear my beautiful ring for our Christmas parties that we are attending. I have been without the ring now more than I have worn this. No replacement was offered, nor a refund suggested. I also feel that if this ring didn't last me 5 weeks, it is undoubtedly not going to last me 30 years. I am very disappointed with the whole saga and saddened that I am still waiting for my ring to be returned to me. I certainly won't be purchasing my wedding bands from Chisolm Hunter.

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