bigedwards's Review of Tesco www.tesco.com
27th Nov 2008
Overall Rating
- Value for money
- DeliveryStill waiting
- Quality of website
- Goods purchased & costgroceries £100
- Customer Service
I have used them three times. Each time they have been late, with no explanation, no apology. Last night I waited in for four hours and they simply never arrived. I called the helpine five times, each time I was told 'the driver is just around the corner'. I have called four times today, and been told each time 'someone will call you back'. Never heard a thing. I've been charged £100 for shopping that has not arrived yet and I can find no way to claim my money back. Any advice?
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