sparky991's Review of Asda Mobile Mobile Phone Network
25th Nov 2008
Overall Rating
- Value for money
- Signal Coverage
- Time with Network0 - 6 Months
- Customer Service
Coverage good but that would be expected as Vodafone offer good coverage. Good call/sms rates too.
Bad Points
Customer service polite but unable to do anything to fix problems with voicemail in my experience, not working when roaming.
General Comments
A shame that their customer care just was not there in my opinion when my problem occurred. I called them 16 times and got no resolution as far as I am concerned. I sent them an email which I have not yet had a reply it seems. When I called to chase them they said they hadn't received it even though their system sent me a reply! I do not recommend ASDA Mobile.
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