Chorus NTL Review

Click here if this is your business
★★☆☆☆
2.1
From 4 reviews
50.0% of users recommend this
  • Customer Service

  • Features

  • Value For Money

Click here if this is your business

westport's review of Chorus NTL

“Customer Service and Sales Dept in NTL/Chorus seem...”

★☆☆☆☆

written by westport on 25/11/2008

Good Points
None.

General Comments
Customer Service and Sales Dept in NTL/Chorus seem poorly trained and ill-equipped to deal with customer queries. Takes 5 minutes to get through to Sales and 25 mins to Customer Service. Neither have the necessary information to deal with basic issues.

On several occasions I asked to speak to both the Sales and customer service manager to be told each time, there was none available.

NTL/Chorus are offering a package to their customers that they cannot actually provide, i.e. the Setanta Sports Package of which only 2 of the 4 advertised are available.

  • Value For Money

  • Less than a Week

    Time Service Used

  • Features

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0