Thai Airways International Review

Watch this item
2.8 stars
Average rating for this product is: 2.8 out of 5

From 5 ratings and 41 reviews

Thumb down 41% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Guest's Review of Thai Airways International

25th Nov 2008

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Flight From - To
    Los Angeles, USA
  • Flight on time?
    4.5 stars
  • Comfort on flight
    0.5 stars
  • Flight Date
    11/2008
  • Ticket class
    Economy
  • Customer service
    0 stars
  • Quality of food
    2.5 stars
Good Points

On flight movies. Clean lavatories.


Bad Points

Lost baggages. Flight cancellation without informing passengers. Unhelpful and rude staff.


General Comments

My experience with Thai Airways could not have been any worse. My JFK-BKK flight was cancelled without given me any notices. Thai Airways reroute me at the last minutes (2 days before my scheduled departure) to LAX-BKK flight TG795. Then when I arrived at the destination, Thai Airways informed me that they had lost my suitcases, and that the company would let me know when they find out when and where the suitcases are. The company had never once bother to call me to inform about the progress of them tracking down my belongings. It has been 3 days and I am still waiting for my luggages. Neither the Claim department nor Customer Relations were helpful.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

Guest's review has yet to be rated - Be the first!

How helpful did you find this review?