Ideal Fones, Witham, Essex Review

Watch this item
2.5 stars
Average rating for this product is: 2.5 out of 5

From 0 ratings and 2 reviews

Thumb up 50% of users recommend this product

Best Price: £FREE !

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


greenline721's Review of Ideal Fones, Witham, Essex

24th Nov 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    Sim Free Samsung Mobile
  • Layout of shop
    2 stars
Good Points

None


Bad Points

Enough


General Comments

Ideal Fones, Maldon High Street.

Sold us a "new" Samsung phone that ceased to work within two weeks. The phone was sent to the manufacturers for warranty repair. We then discovered from Samsung that this "new phone" had previously been for repair months earlier - before we had even purchased it!

When the phone was eventually returned from Samsung it still had the same problem but apparently they were only asked to upgrade the software.

Ideal Fones refused to accept there was a problem and refused to exchange or refund with the constant excuse of "not company policy".

We then contacted Samsung ourselves and they collected the phone, inspected it and exchanged it for a new one with no hesitation at all.

Very rude and extremely poor attitude from Ideal Fones.

What Maldon needs is one of the big phone stores to move in to put this company where it belongs.

We could write a lot more and needless to say we would never, ever recommend this company.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

greenline721's review has yet to be rated - Be the first!

How helpful did you find this review?