Sainsbury's Bank Savings Account Review

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1.5 stars
Average rating for this product is: 1.5 out of 5

From 0 ratings and 9 reviews

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nathalieC1982's Review of Sainsbury's Bank Savings Account

22nd Nov 2008

Overall Rating

0 stars
  • Value for money
    1.5 stars
  • Type Of Account
    Regular Savings
Good Points

Interest rates.


Bad Points

Customer service, numerous departments, call charges.


General Comments

I had a Sainsburys online saver, which had a competitive rate. But problems arose when I had to contact them on the phone. Basically at the beginning i wasn't properly security checked and had a 'flag' put on my account so i couldn't do some of my transfers. When I phoned them up they just told me to ring another number, who told me to ring another number, who only told me to ring another number, just to get this flag sorted. In the end I must have rung 4/5 different numbers and after a while I just closed the account and went back to natwest. Too much trouble and too expensive, especially as some of the numbers they gave me where only open office hours (I worked the normal 9-5 job).

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