Privilege Car Insurance Review

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Privilege Car Insurance
1.7 stars
Average rating for this product is: 1.7 out of 5

From 1 rating and 37 reviews

Thumb down 24% of users recommend this product

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Unprivileged's Review of Privilege Car Insurance

22nd Nov 2008

Overall Rating

0 stars
  • Value for money
    2 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Male Driver
  • Customer Service
    0 stars
  • Have you made a Claim
    Never Claimed
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    Swiftcover
Good Points

Cheap. Guess you get what you pay for.


Bad Points

You'll hardly be treated like you're "posh". You'll be treated like you're a criminal, and you'll be expected to run around trying to prove you're not.


General Comments

Was pleased with the quote, but was rapidly annoyed when it came to providing evidence of my no-claims bonus. As requested, I sent them my renewal notice. I used to use Swiftcover, a 21st century company with enough environmental common sense to use email, rather than wasting paper. So I send my email renewal notice - but that's not good enough, despite the fact that an email from a company domain name has EXACTLY the same weight in law as a letter on headed paper. These morons then go on hassling me again and again for a paper renewal notice (wasting more and more paper as they do so) which I don't have, when they could just ring up Swiftcover and confirm the details I've given them with them.
When I tried to ring them about the matter, I spent 10 minutes on an 0845 number NOT being answered, and paying Privilege for ignoring me (since they get a portion of the charges on an 0845 number). Not exactly in their interests to answer promptly, is it?
Then I get loads of letters threatening to cancel my cover, etc. This is how they reward you for switching to their service?
So if you want to be effectively accused of providing fraudulent documents and lying about your no-claims bonus by a company that wants YOU to spend YOUR time and YOUR money disproving their unfounded allegations, but won't simply confirm it themselves, pick this set of morons. Me, I'll be looking elsewhere and will pay a little more for the "privilege" of being treated like a human being.

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